- BUPUD Online Shop
For return or exchange, you must know:
You must return within 30 days of receipt of the order.
The item you returned must be the same as the one you received. And can not wear and damage.
For health reasons, briefs, thongs and bikini and the like, we do not allow Returns.
Upon receipt of your package, we will check the status of the items and arrange refunds for different sizes of exchange or refund. Please note that Bupud is not responsible for the cost of returning the goods.
If you want different sizes, you can request it at the time of return. Contact our after-sales team: firstname.lastname@example.org. Please indicate on the return form the goods to be exchanged and the new size.
If this size is not available, we will refund the amount of the item.
If you want to change another model or color, you will need to return the item and order it again.
The refund will be completed within 3 to 12 working days from the date of receipt of our warehouse. Once we check the status of the returned items, we will send you a notification email. Please note that the refund will be refunded the same payment method as you purchased.